Track Your Order

Follow your ANUVA order

Once your order has been dispatched, we will send tracking information to the email address, phone number or other contact method provided at checkout.

Where to find tracking details

• Check your dispatch email or message for the courier name and tracking link.
• Look in your email spam, junk or promotions folder.
• Make sure you are checking the same email address or phone number used for the order.

Tracking has not updated

A courier may take up to 24–48 hours after dispatch to show the first tracking update. Weekends, public holidays, weather, customs and local service interruptions can also cause delays.

If tracking has not changed for several working days, email connect@anuva.in with your order number. We will check with the delivery partner.

The order shows delivered, but I cannot find it

1. Check with family members, reception, security or neighbours who may have accepted it.
2. Review the delivery location and any message from the courier.
3. If the parcel is still missing, contact us promptly with your order number.

International orders

International tracking may pause while a parcel is being processed by customs or transferred to a local delivery partner. The destination country may contact you for customs information or payment of duties.

For help, email connect@anuva.in.